We have used Brookhollow for a different calendar card for the last several years, so this was our first time ordering this specific product, but we've ordered other similar products in the past. After a minor printing issue, I called and they (after sending proof via email) re-printed my cards and got them shipped out right away! I called the day before Thanksgiving, and my new cards were delivered the next Tuesday! I was incredibly impressed with how they handled the small issue! Their products are always high quality, and I'm an even bigger fan after seeing how they stand by their customers when there is a small issue in their products. Thank you so much, Brookhollow! I was a fan before, but you made a disappointing situation so GREAT!