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Addressing & Mailing Services
- Do you offer addressing and mailing services?
- How do I add addressing or mailing options to my order?
- The product I'm looking at doesn't have the addressing service option. Why is that?
- Where can I download the necessary address template?
- How do I upload my address file?
- Do I need to use your address template or can I use my own?
- Can you format my addresses so they fit in your spreadsheet?
- Is it possible to purchase extra envelopes?
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▶
Customizing Our Products
- Can I Remove the Brookhollow Logo From My Order?
- Customizable versus Non‑Customizable Products
- How to add a QR Code to your Product
- Can I receive a printed sample before I place my order?
- How do I order a sample?
- How do I place a reorder?
- How can I customize my product?
- Can you help me design my product?
- Can you recreate a product I already have?
- Can I edit the text on a product?
- Where can I find a list of verses or a verse library?
- Can I order blank greeting cards?
- How can I add a photo, logo, or signature to my product?
- Can I see a proof of my customization?
- ▶ Payment & Billing
- ▶ Return Policy
- ▶ Shipping & Production
- ▶ Technical Help
Need Help?
tel: 1-800-272-4182
fax: 1-800-822-0256
12750 Merit Drive Suite 900
Dallas, Texas 75229
Can I Remove the Brookhollow Logo From My Order?
Can I Remove the Brookhollow Logo From My Order?
Yes, the Brookhollow logo can be removed from most products. If you prefer your cards to arrive without our branded imprint, we’re happy to help.
You can request logo removal in two ways:
Option 1: Contact Customer Service
Our team can remove the logo for you before your order goes into production. Simply reach out and let us know which product you’re ordering and that you’d like the logo removed.
Option 2: Add a Special Instruction During Checkout
If you’re placing your order online, you can request logo removal directly in the ordering process.
After you click Add to Cart, you’ll see an Order Summary panel on the right side of the screen. Inside this panel is a section labeled Special Order Instructions (Optional).
Where to Find It
After adding your card to the cart, look to the right side of the page. You’ll see a text box titled Special Order Instructions.
This is where you can type:
“Please remove the Brookhollow logo from my order.”
This note is sent directly to our production team, and they will remove the logo before printing.
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