Pg 1 96 Cards
What our customers are saying...
Exactly as we ordered. Very pleased with the quality of the card.
Brookhollow is so easy to order from. Their products are excellent, the cards arrived quickly and were packaged very well. This is our 7th year to order Christmas cards and we will continue ordering from Brookhollow.
August 31,2020
It was great
It was great
October 05,2020
Awesome
Great products and great service keeps us coming back year after year!
Thank you
October 16,2020
Chalk it up to 2020?
First off, we ordered "Christmas Dawn" which is No. DF7105 and the product title on this review shows Birthday Bash Card.... Seems like this has been the tone throughout the ordering process this time around.
Our cards weren't folded evenly, so they were crooked and we were actually short a few envelopes. Approximately 10 of the envelopes we did receive were not sealed, so they were just flapping paper that we had to seal ourselves in order to use them. Also, this is the first year that we were not given a small package of extra envelopes to use in case of mishap. They would have come in handy considering we were short in our actual order.
Despite everything, the cards themselves were lovely and personalised exaclty as we requested. We did have a delay in shipping but due to Covid and the delays with USPS, we can't really lay blame.
Lastly, receiving a $10 credit the day (after?) we placed our order and told that we could not have it credited towards our order was frustrating. We obviously only order for Christmas at over $500 per order. I understand the marketing ploy, but good customer service should allow for customer reward and retention. We may just be going back to Gallery next year.
January 04,2021